Refund policy

 

Return Policy

Last Updated: [12-4-2026]

Thank you for shopping with Le Faire! We want to ensure that you are completely satisfied with your purchase. Please review our return policy below.

1. Returns:

  • We accept returns on unworn, unwashed, and undamaged items within 14 days of the receiving date. The item must be in its original condition, with all tags and packaging intact.

2. Exchanges:

  • We do not currently offer exchanges. If you would like a different size, color, or style, please return the original item and place a new order.

3. Return Process:

  • To initiate a return, please follow these steps:
    • Contact our customer service team at lefairestore@gmail.com to request a return authorization.
    • Pack the item securely in its original packaging, including all tags.
    • Include a copy of the original packing slip or order confirmation.

4. Return Shipping:

  • Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item.

5. Refunds:

  • Once we receive the returned item and inspect it, we will process a refund to the original payment method within 5 business days. Please note that shipping fees are non-refundable.

6. Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact our customer service team within 14 days of receiving the order. We will arrange for a return and cover the return shipping costs.

7. Non-Returnable Items:

  • The following items are non-returnable:
    • Items marked as final sale.
    • Undergarments for hygienic reasons.

8. Damaged Items:

  • If your order arrives damaged, please contact our customer service team immediately with photos of the damaged item and packaging. We will work to resolve the issue promptly.

9. Contact Information:

  • If you have any questions or concerns regarding your return or our return policy, please contact our customer service team at lefairestore@gmail.com.

Note: Le Faire reserves the right to update this return policy at any time without notice.

Thank you for choosing Le Faire! We appreciate your business.